breadcrumb.jpg

Terms and conditions

Last Updated: 21st November 2025 Welcome to OptiSocialz, an AI-powered multi-social auto-poster and...

Last Updated: 21st November 2025

Welcome to OptiSocialz, an AI-powered multi-social auto-poster and social media management platform.
By accessing or using OptiSocialz (“Platform”), you agree to the following Terms and Conditions.
Please read them carefully. If you do not agree, do not use the platform.


1. Definitions

  • “Platform” – refers to OptiSocialz and all its tools, dashboards, APIs, and services.

  • “User,” “You,” “Your” – any individual or business using OptiSocialz.

  • “Company,” “We,” “Us,” “Our” – OptiSocialz (Samtus Technology Company).

  • “Content” – text, images, videos, captions, posts, or media submitted by users.

  • “Third-party Platforms” – Facebook, Instagram, Twitter (X), YouTube, TikTok, LinkedIn, Threads, etc.


2. Acceptance of Terms

Your use of OptiSocialz signifies that you accept and agree to be bound by these Terms, our Privacy Policy, and any additional guidelines or policies provided within the platform.


3. Eligibility

To use OptiSocialz, you must:

  • be at least 18 years old;

  • have the legal capacity to enter into a binding agreement;

  • own or have lawful authorization to manage the social accounts you connect.


4. Account Registration

You agree to:

  • provide accurate information during registration;

  • keep your login details confidential;

  • be responsible for all activities under your account.

OptiSocialz is not liable for unauthorized access caused by your negligence.


5. Services Provided

OptiSocialz offers, but is not limited to:

  • AI-powered content generation

  • Automated multi-platform posting

  • Scheduling tools

  • Social analytics and insights

  • Media library management

  • Multi-platform integrations

  • Team and collaboration features (where applicable)

We reserve the right to modify, remove, or add services at any time.


6. Third-Party Integrations

You authorize OptiSocialz to:

  • connect to third-party platforms on your behalf;

  • post content according to your instructions;

  • retrieve analytics data for your personal use.

We are not responsible for:

  • third-party outages, restrictions, or policy changes;

  • suspension of your accounts due to violations of their rules.

Each platform (Facebook, Instagram, TikTok, etc.) has its own policies you must obey.


7. User Content

You retain full ownership of your content.

However, by using OptiSocialz, you grant us a non-exclusive, royalty-free, worldwide license to:

  • process

  • store

  • distribute

  • schedule

  • publish
    your content on your chosen social media accounts.

We do not own your content.

You represent that:

  • you have the legal right to upload or distribute such content;

  • your content does not infringe on copyrights, trademarks, or privacy rights.


8. Acceptable Use Policy

You agree NOT to use OptiSocialz for:

  • spam posting

  • harassment or hate speech

  • illegal or fraudulent activities

  • impersonation

  • distribution of harmful software

  • automated actions that violate platform rules

  • posting misleading or malicious content

Violation may lead to immediate account suspension without refund.


9. AI-Generated Content

OptiSocialz uses multiple AI models to generate captions, images, suggestions, and ideas.

You understand that:

  • AI content may not always be accurate;

  • you are responsible for reviewing, editing, and approving all output;

  • we are not liable for damages arising from AI-generated content posted on your behalf.


10. Payment, Billing & Subscription

OptiSocialz operates on a subscription model.

10.1 Billing

By subscribing, you authorize us to:

  • charge your payment method automatically;

  • renew your plan unless you cancel beforehand.

10.2 Refund Policy

Refunds are subject to our separate Refund Policy.

10.3 Late or Failed Payments

Failure to pay may result in:

  • temporary suspension, or

  • permanent account closure.


11. Cancellation & Termination

11.1 User Cancellation

You may cancel your subscription at any time through your dashboard.

Upon cancellation:

  • your access remains active until the end of your billing cycle;

  • no prorated refunds are issued unless stated in the Refund Policy.

11.2 Our Right to Terminate

We may suspend or terminate your account if:

  • you violate these Terms;

  • engage in fraudulent or abusive activity;

  • misuse the platform in a way that threatens security or system stability.


12. Data Privacy & Security

We follow best practices to protect your data.

However:

  • no system is 100% secure;

  • you are responsible for maintaining strong passwords;

  • third-party platforms may have their own privacy standards.

Full details are provided in the Privacy Policy.


13. Intellectual Property

All rights to:

  • brand assets,

  • interface designs,

  • features,

  • logos, and

  • proprietary technologies

belong exclusively to OptiSocialz (Samtus Technology Company).

You may not:

  • copy, modify, or resell our software;

  • reverse-engineer the platform;

  • use our brand identity without permission.


14. Disclaimer of Warranties

OptiSocialz is provided “as is” and “as available”.

We do not guarantee:

  • uninterrupted service,

  • error-free performance,

  • compatibility with all devices,

  • complete accuracy of analytics,

  • permanent availability of all social platform integrations.


15. Limitation of Liability

To the fullest extent permitted by law, OptiSocialz is not liable for:

  • loss of revenue, business, or profits;

  • account suspension by third-party platforms;

  • inaccurate AI content;

  • downtime or data loss;

  • misuse of the platform by users.

Your use of the platform is at your own risk.


16. Indemnification

You agree to indemnify and hold OptiSocialz harmless from:

  • claims,

  • damages,

  • losses,

  • liabilities

arising from your use of the platform or your violation of the Terms.


17. Changes to Terms

We may update these Terms from time to time.
Continued use of the Platform signifies acceptance of any changes.


18. Governing Law

These Terms are governed by the laws of the Federal Republic of Nigeria (or specify your jurisdiction).

Any dispute must be brought before a competent court in Nigeria.


19. Contact Information

For questions regarding these Terms, contact:
📧 support@optisocialz.com
📍 Samtus Technology Company, Nigeria